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What is the difference between a commercial and pro forma invoice?

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A commercial invoice is the most common part of your shipping documentation, and is required for most shipments. It should have the shipper’s information and logo, the invoice information, the consignee’s information including tax ID or VAT number, if required, as well as a phone number. It will have each item listed in the shipment with a corresponding HTS code and value for customs.

Pro forma, in Latin, means as a matter of form, and applies to practices or documents that are done purely as a formality. This type of invoice is merely a listing of goods, along with much of the other information required by standard commercial invoice, and it’s a signal to a customs official that the items in the shipment are not for resale. You’ll never have a situation where both are used, it’s an either or situation.

Examples of items that might be shipped using a pro forma invoice include: samples, personal effects, trade show equipment and materials, marketing materials, or items for repair or replacement and return.

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What is the DHL Capabilities tool?

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DHL’s Capability Tool is used to determine origin pickup ready time availability, as well as to calculate the shipment’s estimated transit time. The Capability Tool allows the user to entery very important details of their shipment such as the ship date, origin, destination, pieces, weight and the customs value, so it may provide accurate transit and pickup times. Registration isn’t required.

External Link: DHL Capability Tool

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What is the DHL Trade Automation Services tool?

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DHL’s Trade Automation Services tool provides the information you need to ensure complete and accurate customs paperwork, landed cost estimates including customs duty and taxes, and efficient transit of your goods.

Key features include:

  • Landed Cost Calculator — estimate duties, taxes and other fees upfront
  • Product Compliance — ensure your shipment complies with each country’s import and export regulations before you ship it
  • Trade Documentation — create the documents required for international trade, logistics and customs transactions
  • Interactive Commodity Code Classification — search for Schedule B, HS and ECCN commodity codes for quick and accurate product classification
  • Restricted Party Screening — check shipper and receiver details against denied party lists maintained by government authorities in the destination and origin countries

External Link: DHL TAS tool

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Can I pay for my shipments using a credit card?

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Absolutely. At any time, you can call your credit card into our International Help Desk for manual processing, or you can fax/email our credit card authorization form directly to our billing department. If you would like to get setup for auto billing, just let somebody in our billing department know.

 

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What advantages does DHL have over FedEx or UPS?

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When choosing who to ship with, you have lots of options: DHL Express, UPS, FedEx and others. But do all of them provide the same level of service as we can? Below is a chart of many key benefits we offer, and how the competition stacks up.

 

As you can see, Preferred Shipping offers the luxury-style service of DHL Express for international shipping with no pick up fees, no EEI process charges, and an International Help Desk to help you make your shipments.

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How do I log into PSCSHIP?

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If you’ve forgotten your password, please call our International Help Desk at 800-827-7987 or fill out our password retrieval form.

To log into PSCSHIP, you can always visit our Login page and enter your username and password. There is also a support video located on our PSCSHIP support page.

 

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